Priya Patel (VP, quality) joins Sarah Mitchell on The Last Mile to unpack who pays for a recall? inside cost recovery. Drawing on years in food safety and supply-chain operations, Priya shares hard-won lessons on traceability, response time, and the difference between looking compliant and actually being ready.
It’s a candid, practical conversation for anyone responsible for quality, compliance, or the moment a recall lands on their desk.
In this conversation
- 01What the first hour of an incident should really look like
- 02The traceability data that saves the most time
- 03Where most teams' chains actually break
- 04How to scope affected product without over-recalling
- 05Communicating with retailers and regulators under pressure
- 06What a genuinely recall-ready operation looks like
- 07The one metric every quality leader should track