Help certified businesses maintain plans, supplier evidence, recall exercises, and incident records that support your program.
Connect each site's plans, practice, and follow-up to the records behind them.
Connect each site's plans, practice, and follow-up to the records behind them.
Build or upload a recall plan, retain its governing version, and keep covered sites and responsible roles connected to the response.
Run controlled mock recalls against the plan, inspect communication and action records, and retain a debrief with improvement owners.
Keep the initial issue, scope decisions, notifications, product outcomes, and corrective actions in a source-linked recall case record.
Program oversight depends on reliable evidence and clear responsibilities. Official guidance shows where that work matters.
Program governance
GFSI distinguishes program ownership from certification activities and program-specific consultancy.
Operational tools can support site readiness while programme owners and certification bodies retain their responsibilities.
GFSI program governance · 2024 handbook, Part II, clauses 1.3–1.4
Incident notifications
SQFI requires certified sites and certification bodies to notify it of food-safety events requiring public notification.
Keep notification timing, recipients, source records, and follow-up available for the applicable reporting process.
SQFI recall notifications · SQF-specific process
Integrity follow-through
BRCGS describes incident monitoring, certification-body follow-up, and corrective and preventive actions as part of its integrity work.
Retain the operational evidence behind the incident and the improvement work that follows it.
BRCGS annual report 2024–25 · Program integrity activities
Keep plan coverage, owners, effective versions, and revisions available when teams prepare or respond.
Rehearse the response, review communication and action evidence, and retain observations and improvement work.
Extract key document fields, check site and scope, and track review, expiry, and renewal with the supplier.
Retain the issue, decisions, notifications, product outcomes, and evidence supporting corrective-action review.
Source-linked site records support review, with program and certification responsibilities kept explicit.
Connected evidence
Maintains requirements, program governance, and integrity oversight.
Maintains operating records, responds to incidents, and carries out improvement work.
Performs audits and makes certification decisions within the applicable framework.
Review the governing plan, covered locations, responsible roles, exercise observations, and retained debrief.
Keep the original document, extracted fields, certified site, applicability, expiry, and reviewer decision connected.
Inspect the initial issue, decisions, notification history, product action quantities, supporting evidence, and corrective-action review.
Shared records retain their purpose, source, and review state. Any access is agreed with the record holder.
Start with a conversation. Tell us what you’re exploring and we’ll take it from there.
