Explore the Food Network Index
Insurance partners

Review the evidence.Underwrite the risk.

Connect your food clients' supplier assurance, recall readiness, and loss records, giving underwriting, risk engineering, and claims teams evidence they can review.

Two colleagues in a stockroom, one in a hi-vis vest, reviewing a clipboard together
From submission to settlement

Before a loss.Through the claim.

Give each insurance team the operating evidence it needs, from submission and renewal to response, loss adjustment, and recovery.

Readiness evidence/Freshfield FoodsRenewal review
Readiness evidence · Freshfield FoodsShared for a renewal review · snapshot October 2, 2026
EvidenceSourceDateState
Governing recall planRPL-FF-01 v3 · two sitesJuly 1, 2026Governing
Supplier requirementREQ-2026-001October 1, 20262 submissions pending
Latest rehearsalMR-2026-1001October 1, 2026TEST ONLY
Improvement actionFIND-EX-1001-11October 2, 2026Open
Selected · FIND-EX-1001-11
Responsible roleQuality and food safety lead
ActionConfirm receiving evidence route for ASN-9941-05
EvidenceNone submitted yet
Plan applicability, evidence acceptance, and exercise observations stay separate. No readiness score.
From submission to settlement

Before a loss.Through the claim.

Give each insurance team the operating evidence it needs, from submission and renewal to response, loss adjustment, and recovery.

  1. 01Underwriting and renewal

    Review applicable supplier documents, governed recall plans, and mock-recall findings. Follow missing evidence and corrective actions to the records behind the client's answers.

    Readiness evidence/Freshfield FoodsRenewal review
    Readiness evidence · Freshfield FoodsShared for a renewal review · snapshot October 2, 2026
    EvidenceSourceDateState
    Governing recall planRPL-FF-01 v3 · two sitesJuly 1, 2026Governing
    Supplier requirementREQ-2026-001October 1, 20262 submissions pending
    Latest rehearsalMR-2026-1001October 1, 2026TEST ONLY
    Improvement actionFIND-EX-1001-11October 2, 2026Open
    Selected · FIND-EX-1001-11
    Responsible roleQuality and food safety lead
    ActionConfirm receiving evidence route for ASN-9941-05
    EvidenceNone submitted yet
    Plan applicability, evidence acceptance, and exercise observations stay separate. No readiness score.
  2. 02Risk engineering and response

    Help clients rehearse a precise scope and coordinated response. During an incident, review acknowledgments, product outcomes, and outstanding evidence against the authorized recall instructions.

    Mock recalls/MR-2026-1001TEST ONLY
    Scope and response · MR-2026-1001Controlled exercise on TLC-CAESAR-9941 · October 1, 2026
    Affected lotTLC-CAESAR-9941 · 48 cases
    Actual inputLOT-48291 · 300 kg
    Destinations5 recorded
    Recorded destinations
    Receipts44 cases · 4 destinationsReceipt confirmed
    Mesa Kitchen4 cases · expected 2:00 PMAfter the snapshot; not overdueExpected
    Response progress
    Acknowledgment4 of 5 notifiedExplicit acknowledgment
    Reported actionNo product action reportedNot recorded
    Evidence reviewNext action: request action evidencePending
    A receipt is not a recall outcome.
  3. 03Claims and recovery

    Substantiate submitted costs with quantities, rates, and supporting records. Preserve review decisions and supplier or insurance recoveries, with approved amounts, settlement, and cash tracked separately.

    Claims/CLM-2026-031Review outstanding
    Customer claim · CLM-2026-031Northstar Retail · Recall Case Record RC-2026-1001-01 · October 1, 2026
    Original submission22 cases claimed
    Evidenced basis20 cases shipped, received, and reported held
    RecoveryREC-2026-007 · Green Valley Produce
    Case chronologyCMP-2026-1001-01 · ISS-2026-1001-01 · DEC-2026-1001-01
    Quantity variance2 cases unresolved
    Review decisionReview outstanding
    Rate and amount$1,920 on evidence
    Submitted amount22 cases × $96 = $2,112$192 under review
    Recovery request$1,920 requested; responsibility not assessedRequested
    Approved · settled · cashSeparate statesNot recorded
    A discrepancy is a review signal, not a fraud finding.
Evidence insurers ask for

Document the practice.Demonstrate the response.

Insurance submissions and recall guidance already ask for the plans, supplier controls, and loss evidence your food clients maintain.

Documented recall preparation

Chubb's US small-business recall submission asks for a recall and traceability program, quality-control material, and five years of loss history.

Connect the program to the client's maintained records and rehearsal findings.

Chubb submission requirements · Chubb US small-business recall offering

Supplier controls and rehearsals

AIG's food-contamination proposal asks about supplier approval, audits, specifications, traceability, recall plans, and mock recalls.

Keep applicable requirements, document reviews, and exercise follow-through inspectable.

AIG Singapore proposal · AIG Singapore contaminated-products proposal

Evidence for loss review

AXA XL describes preserving incident evidence so the loss adjuster can support coverage decisions and recovery review.

Retain the issue, response, quantities, and financial basis in the Recall Case Record.

AXA XL preparedness and claims guidance · AXA XL Australia guidance, June 2026

Capabilities

Prepare before the incident.Account for the response.

Supplier assurance and renewal

Keep applicable certifications, specifications, audits, and insurance documents linked to review decisions. Trigger renewal requests and escalation when required evidence expires or remains outstanding.

Explore Supplier Compliance
REQ-2026-001 · Green Valley Produce
  1. RequirementFood safety certification (SQF, BRCGS, or FSSC 22000)
  2. ExtractionEVD-2026-001 fields drafted for reviewExtracted
  3. AuthenticityA separate checkNot established by scan
  4. Review decisionEVD-2026-001 · valid to March 2027Accepted
  5. Renewal workReplacement residue reportPending

Recall readiness and improvement

Build or upload recall plans, run controlled mock recalls, and review readiness analytics. Keep exercise findings, responsible owners, and corrective actions connected between renewals.

Explore Recall
Freshfield Foods · between renewals
Governing plan
RPL-FF-01 v32 of 2 registered sites coveredGoverning
TEST ONLY rehearsal
MR-2026-10014 of 5 acknowledged · action evidence open
Finding and action
FIND-EX-1001-11Quality and food safety leadOpen
EffectivenessReviewed after the actionNot started

Automated response and evidence

Trigger AI phone calls, email, SMS, WhatsApp, and in-app alerts. Follow up and escalate outstanding work while clients report product actions and supporting evidence.

Explore Recall
Response · RC-2026-1001-01October 1, 12:30 PM
InstructionINS-2026-1001-01 · withdraw and hold
OutreachEmail notices to 5 destinations
ExceptionHarbor contact rejected, correctedResent
Acknowledged3 of 52 pending
Action evidence20 held · 28 awaitingFollow-up open

Claim validation and recovery

Validate claims against quantities, rates, and evidence. Eliminate identified fraudulent claims, preserve partial review decisions, and track supplier or insurance recovery through its recorded stages.

Explore Financial Reconciliation
CLM-2026-031 · Northstar Retail
Original submission22 casesOctober 1
Evidenced quantity20 casesShipped, received, held
Discrepancy2 casesReview signal
Amount$2,112 submitted$1,920 on evidence
DecisionReview outstanding$192 under review
RecoveryREC-2026-007Requested
Connected operations

Connect your food clients.Support their wider network.

The insured's operating sources
ERPWMSProductionSupplier recordsImportsManual entry
Freshfield Foods · product and case context
TLC-CAESAR-9941 · lineage and shipments
REQ-2026-001 · supplier evidence
RC-2026-1001-01 · response and costs

Powered by Network Intelligence

Network Intelligence is the operational brain of ImpactRecall. It connects product data, lot-level journeys and market signals across the organizations in your supply chain, so teams can trace, hold, recall and reconcile from one shared record. Customers and partners see risk earlier and build a more adaptive, predictable network.

SuppliersGreen Valley Produce · REQ-2026-0012 submissions pending
CustomersNorthstar Retail · RC-2026-1001-0120 cases held
Freshfield Foods
Insured food business
Unlimited suppliers and customers

Include the client's wider network

Food clients can bring unlimited suppliers and customers onto ImpactRecall at no additional network-participant cost, supporting collaboration across the recall response.

Improvement action · FIND-EX-1001-11
FindingReceiving evidence route for ASN-9941-05
OwnerQuality and food safety lead
DueOctober 9, 2026Open
EvidenceNot yet submittedReview pending
A due date does not close the finding.

Keep improvement work moving

Help clients turn review findings into owned actions. Keep document requests, exercise improvements, and corrective work linked to the evidence your team needs.

Powered by Network Intelligence

Follow the risk.Substantiate the loss.

Connect the insured's preparation, response, and financial evidence to the question your insurance team is reviewing.

Connected evidence review

Freshfield Foods · records permitted for this review
01

Insured's operating records

  • Plans and supplier evidence
  • Product history
  • Case and financial records
02

Insurance review question

  • Underwriting, risk engineering, or claims
  • Purpose agreed with the insured
  • One question per chapter below
03

Evidence and open items

  • The answer state
  • Missing evidence, named
  • Source and review basis kept linked
Clarification returns to the record holder

Lines show evidence supplied for review, not product movement or an automatic decision.

Review by question

Review the preparation behind the policy.

Inspect the governing plan, applicable supplier evidence, and latest rehearsal findings, including work the client still needs to complete.

RPL-FF-01 · REQ-2026-001 · MR-2026-1001 · October 2, 2026Preparation evidence
PlanRPL-FF-01 v3 · FF-SAL-01 and FF-GIL-01Governing
Supplier gapREQ-2026-001 · residue report and lot code statementPending
Exercise findingFIND-EX-1001-11 · quality and food safety leadOpen
A current certificate does not show the whole site is safe or compliant.Explore Supplier Compliance

Evidence informs each policy question. Coverage, liability, and payment stay with the insurer and its advisers.

Insurance partnership pilot

Test the partnership. With a food client.

Agree a review question, run a controlled exercise, and assess the evidence with your underwriting, risk engineering, or claims team.

Contact us
01 · Agree

Agree the review.

Choose one willing insured, the insurance question, permitted records, and reviewers.

Outcome: Agreed scope and evaluation criteria.

02 · Prepare

Connect and prepare.

Bring in representative source records and review the applicable plan and supplier requirements.

Outcome: A documented baseline and named evidence gaps.

03 · Exercise

Run the exercise.

Rehearse trace/scope, communication exceptions, product evidence, and financial review as TEST ONLY work.

Outcome: Retained exercise observations and unresolved actions.

04 · Review

Review and improve.

Assess evidence completeness, reviewed task times, and clarification effort; agree owners and follow-through.

Outcome: Findings and a decision about the next partnership scope.

Food recall and contaminated-products insurers, MGAs, and specialist underwriting, risk engineering, and claims teams. Brokers, crisis advisers, and loss adjusters can participate where their role and the insured's agreed evidence scope require it.
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